Case Studies
Our proven track record is showcased in a series of detailed case studies. These real-world examples demonstrate the tangible impact our AI solutions have had on businesses across industries, from boosting productivity to driving growth.
Efficiency boost for automotive development
Harmonizing several thousand requirements – let the AI-Director do the work.
In real-life customer projects, we witnessed firsthand the escalating complexity in automotive software development. This was driven by advanced SAE levels, heightened consumer demands for performance, safety, connectivity, and comfort, intricate regulatory requirements, and growing cybersecurity concerns due to increased vehicle connectivity.
Amidst these challenges, our solution, the AI-Director, plays a crucial role. It was deployed to manage the complex task of harmonizing automotive requirements. The AI-Director not only reduced inaccuracies and inefficiencies but also integrated seamlessly with industry best practices, enhancing productivity and streamlining operations in our the project.
The real-world application of the AI-Director resulted in significant improvements in the harmonization process. It excelled at identifying conflicts, providing accurate solutions, and reducing both processing time and errors. Moreover, it secures adherence to industry regulations and ISO standards, enhancing operational quality and strengthening stakeholder trust in the projects. The advanced language processing capabilities of the AI-Director ensure a consistent update with essential regulations, promoting the alignment of your product development process with stringent industry requirements. This preemptive approach eliminates delays at later development stages, accelerating the overall product delivery timeline.
In summary, the AI-Director, through its application in series development work, has proven its worth as an effective tool for enhancing efficiency and ensuring compliance in the automotive industry. As the industry continues to evolve and face new challenges, our customer’s experience affirms that the AI-Director is ready to deliver future solutions, solidifying its position as a driving force in harmonizing requirements.
Customer sucess automation in insurance
AI-Director improves Customer Service for an Insurance Company.
For insurance work effective handling of of customer requests ranging from contract cancellations, extensions, address changes, to queries about terms and conditions, and claim handling AI-assistance provides big benefits. The investigated cases required a solution that could perform claim handling, insurance policy checks, and quality assurance, while simultaneously managing customer communication.
We introduced the AI-Director for customer service process automation. Previously, employees handled all customer inquiries manually, which was a time-consuming and complex task. The AI-Director revolutionized the process by autonomously handling almost all customer requests. Today, only exceptionally rare cases are passed on to human employees, for which the AI-Director conveniently provides most of the needed solution input and the case history, thereby easing the resolution process for the staff. Our versatile processing pipeline is designed to handle a wide array of input types, including but not limited to text, documents, voice calls, and more.
The AI-Director is equipped with a dashboard that provides continuous updates on its performance, allowing the company to monitor and assess the efficiency of the system in real-time. Furthermore, the AI-Director is GDPR compliant and incorporates a built-in fraud detection mechanism, adding a layer of security to the customer service process.
